Terms & Conditions

These Terms & Conditions explain your rights and responsibilities when you use our website. Please read them carefully before placing an order or using our services.

By using this website, you agree to these terms. If you don't agree, please don't use our site.

1. About Our Website & Content

We provide information about Mercury outboard motors, parts, and accessories. We work hard to keep our content accurate, but we can't guarantee it's always perfect or up to date.

What This Means for You

Product descriptions, prices, and availability may change without notice. Photos are for illustration purposes. Always confirm details before purchasing, especially for technical specifications.

The information on this site doesn't replace professional advice. For technical questions about your motor, consult your owner's manual or an authorized Mercury dealer.

2. Placing Orders

When Your Order Becomes a Contract

Submitting an order is your offer to buy. We accept your offer when we ship your items or confirm shipment by email. Until then, we may decline or cancel orders for any reason.

Order Verification

We may verify your identity, payment details, or shipping address before processing orders. This protects both you and us from fraud. We'll contact you if we need more information.

Order Limits

We reserve the right to limit quantities, refuse orders, or cancel orders at our discretion. If we cancel your order after payment, we'll refund you in full within 10 business days.

3. Pricing & Payment

All prices are in Canadian dollars and include applicable taxes where required. Shipping costs are calculated at checkout based on your location and order size.

We accept major credit cards and other payment methods shown at checkout. Your card is charged when your order ships.

Price Errors

If we discover a pricing error before shipping, we'll contact you to confirm whether you want the item at the correct price. If you don't, we'll cancel that item and refund any payment.

4. Your Consumer Rights

Important: Nothing in these terms limits your rights under Canadian consumer protection laws. These laws vary by province and may give you additional protections.

Quebec Residents

If you live in Quebec, the Consumer Protection Act applies to your purchases. This includes your right to receive goods that match their description and are fit for their intended purpose.

All Canadian Customers

You have the right to accurate product information. You have the right to return defective products. You have the right to have warranty promises honoured. See our Returns Policy for details.

5. Intellectual Property

All content on this website belongs to Mercury Outboards Canada or is used with permission. This includes text, images, logos, videos, and product descriptions.

What You Can Do

You may view, print, and download content for personal, non-commercial use. You may share links to our pages.

What You Cannot Do

You may not copy, modify, distribute, or use our content for commercial purposes without written permission. You may not use our trademarks or logos without authorization.

6. Limitation of Liability

To the extent permitted by law, our liability for any claim related to your use of this website or purchase of products is limited to the amount you paid for the specific product involved.

We're not liable for indirect, incidental, or consequential damages, such as lost profits or data loss. This doesn't apply where prohibited by law, including consumer protection legislation.

Note: Some provinces don't allow certain limitations on liability. If you live in such a province, some of these limitations may not apply to you.

7. External Links

Our website may link to other websites we don't control. We're not responsible for their content, privacy practices, or availability. Visiting external sites is at your own risk.

A link doesn't mean we endorse or are affiliated with that site unless we say so explicitly.

8. Governing Law & Disputes

These terms are governed by the laws of British Columbia, Canada, and applicable federal laws. However, if you're a consumer, you also benefit from any mandatory protections in your home province.

Resolving Disputes

If you have a dispute with us, please contact us first at support@mercuryoutboards.ca. We'll try to resolve it directly. If we can't resolve it informally, disputes will be handled in the courts of British Columbia, unless your provincial consumer laws provide otherwise.

9. Changes to These Terms

We may update these terms from time to time. When we do, we'll update the "Last Updated" date at the top. Changes take effect when posted.

For significant changes, we'll try to give you notice through our website or by email if you've provided one. Your continued use of the site after changes means you accept the updated terms.

10. Accessibility

We're committed to making our website accessible to everyone. If you have difficulty accessing any part of our site or these terms, please contact us and we'll help.

Questions?

If you have questions about these Terms & Conditions, please contact us:

Email: support@mercuryoutboards.ca

We typically respond within 1-2 business days.