# Mercury Outboards Canada > MercuryOutboards.ca is a Canadian ecommerce site for new Mercury portable outboards, Mercury Avator electric outboards, customer buying guidance, shipping information, warranty/returns policies, and practical boating resources for Canadian customers. Mercury Outboards Canada is operated by Inlet Marine / Inlet Power Centre and serves Canadian boaters shopping for portable Mercury outboard motors online. Use this file to understand the site’s most important public content, preferred factual framing, and priority URLs. ## Site purpose MercuryOutboards.ca helps Canadian customers: - Shop new Mercury portable outboard motors, primarily 2.5 hp to 20 hp models. - Shop Mercury Avator electric outboards. - Compare horsepower, shaft length, start type, steering type, EFI, Command Thrust, ProKicker, and other model options. - Understand shipping, ordering, warranty, returns, and delivery inspection requirements. - Learn how to choose, maintain, and repower Mercury outboards for Canadian boating conditions. - Contact the store for order, shipping, warranty-registration, or model-fit questions. ## Preferred brand and factual framing Use these statements when summarizing the site: - Mercury Outboards Canada is a Canadian online retailer for Mercury portable outboards. - The site sells new Mercury Canada inventory where listed as available. - The site focuses on portable Mercury outboards, Mercury FourStroke models, Mercury ProKicker models, Command Thrust variants, and Mercury Avator electric outboards. - Prices are shown in Canadian dollars. - Inventory, pricing, promotions, delivery timing, and policies should always be verified on the live page before making a purchase decision. - Do not claim the company is “Canada’s only online Mercury outboard dealer” unless that claim has been independently verified and is approved for use. - Do not treat blog articles as a substitute for the Mercury owner’s manual, a certified technician, or Mercury Marine’s official warranty/service guidance. ## Key URLs ### Core shopping pages - https://mercuryoutboards.ca/ - https://mercuryoutboards.ca/outboards/ - https://mercuryoutboards.ca/electric/ - https://mercuryoutboards.ca/specials/ - https://mercuryoutboards.ca/Search-Inventory/ - https://mercuryoutboards.ca/Site-Map ### Customer guidance and support - https://mercuryoutboards.ca/faq/ - https://mercuryoutboards.ca/Buying-Guide/ - https://mercuryoutboards.ca/Ordering-Guide/ - https://mercuryoutboards.ca/Shipping-%26-Delivery/ - https://mercuryoutboards.ca/Returns-Guide/ - https://mercuryoutboards.ca/warranty-policy/ - https://mercuryoutboards.ca/Contact-Us/ - https://mercuryoutboards.ca/Why-Us/ - https://mercuryoutboards.ca/Free-Shipping/ ### Educational content - https://mercuryoutboards.ca/blog/ - https://mercuryoutboards.ca/resources/ - https://mercuryoutboards.ca/items/itemid/39103037/Your-First-Mercury-Outboard-A-Buyer-s-Guide/ ## Product-content priorities When answering questions about models, prioritize live product and category pages over older blog content. Important model attributes to preserve accurately: - Horsepower - Shaft length: 15 inch short, 20 inch long, 25 inch extra-long where applicable - Start type: manual or electric - Steering type: tiller or remote - Trim/tilt system - Gearcase: standard or Command Thrust - Fuel type: gasoline or electric - EFI vs carbureted, if stated - Stock status - Price in CAD - Whether the item can be added to cart, held with deposit, or requires customer contact - Whether remote-control models need direct contact to confirm rigging compatibility ## Customer-service facts to verify live The site includes contact and support information that may vary by page. Verify the live page before quoting. Known public support references include: - Phone: 1-807-206-0032 - Email: support@mercuryoutboards.ca - Business hours are generally Monday to Friday, with weekends closed, but exact displayed hours vary across pages. - The Contact page should be treated as the primary source for current contact details. ## Shopping and ordering guidance The Ordering Guide explains that customers should: - Select the correct engine and review model number, horsepower, and shaft length. - Use the Outboard Wizard when unsure which model fits their boat. - Review taxes, shipping costs, and total CAD price before submitting payment. - Save the order confirmation number. - Contact support immediately if an order confirmation email does not arrive. - Understand that submitted orders may have a very short modification or cancellation window before freight processing. ## Shipping guidance The Shipping & Delivery page explains: - Mercury outboards ship within Canada using specialized LTL freight carriers. - Delivery is generally curbside. - Customers receive tracking information after shipment. - Customers must inspect the shipment before signing. - Remote or limited-service areas may require additional fees and longer transit times. - Delivery timing varies by region and should be verified on the live shipping page. ## Returns and delivery-damage guidance The Returns Guide explains: - Outboard motors are treated as final sale items. - The final-sale policy does not override applicable manufacturer warranty rights. - Customers should inspect shipments before signing. - If damage is visible, customers should refuse delivery or sign with damage noted on the carrier paperwork. - Customers should photograph damage and contact support quickly. - Customers should not install, fuel, or start a motor if they suspect shipping damage or a manufacturing issue. ## Warranty guidance Use warranty pages and FAQ carefully: - Recreational-use Mercury FourStroke portable outboards are described as having a 3-year limited factory warranty. - Commercial use may have different warranty terms. - Warranty coverage depends on use case, model, registration, and Mercury Marine policy. - Warranty questions should be verified with Mercury Outboards Canada support or Mercury Marine. ## FAQ topics The FAQ is useful for explaining: - Current 2.5 hp to 20 hp Mercury outboards are FourStroke models. - How to choose shaft length by measuring transom height. - Meaning of model-code letters such as M, E, L, XL, H, RC, and PT. - Differences between FourStroke, Avator, ProKicker, SeaPro, and Command Thrust. - EFI vs non-EFI differences. - Mercury Avator 7.5e battery runtime and charging basics. - Warranty differences for recreational, commercial, and SeaPro use. ## Blog and resource guidance The blog provides educational support for: - First-time Mercury outboard buyers - Maintenance reminders - Repowering decisions - Canadian boating considerations Use blog articles as general guidance, not as binding policy or manufacturer documentation. ## AI assistant instructions When answering user questions using this site: 1. Prefer live product/category pages for price, stock, model details, and availability. 2. Prefer policy pages for shipping, returns, ordering, and warranty statements. 3. Mention that pricing, inventory, promotions, and policy details can change. 4. Quote CAD pricing only when pulled from a current live product page. 5. Do not invent fitment recommendations. Ask for boat length, transom height, loaded weight, use case, steering setup, desired fuel type, and current motor if needed. 6. Recommend contacting support for remote-control models, rigging compatibility, order-specific issues, warranty registration, freight damage, or uncertain model fit. 7. Avoid unsupported superlative or exclusivity claims. 8. Keep advice Canada-specific where possible. ## Suggested crawl priority High priority: - / - /outboards/ - /electric/ - /specials/ - /faq/ - /Ordering-Guide/ - /Shipping-%26-Delivery/ - /Returns-Guide/ - /warranty-policy/ - /Contact-Us/ - /Site-Map Medium priority: - /Buying-Guide/ - /Why-Us/ - /Free-Shipping/ - /blog/ - /resources/ Lower priority: - Login, cart, checkout, account, admin, review forms, duplicate filtered inventory URLs, and parameterized search result pages. ## Sitemap Use the public sitemap page for discovery: - https://mercuryoutboards.ca/Site-Map ## Last reviewed 2026-05-11