Warranty Guide

Mercury Marine Limited Warranty

Every new Mercury outboard motor purchased from MercuryOutboards.ca comes with a comprehensive factory-backed warranty from Mercury Marine. This warranty protects you against defects in materials and workmanship.

Standard Warranty Coverage

• Outboard Motors (Pleasure Use): 3-year limited warranty
• Emission Control System: 5 years or 175 hours of engine use, whichever comes first
• Corrosion Protection: Included for the warranty period when maintenance requirements are met

Your warranty coverage is factory-backed. Your dealer works directly with Mercury Marine, so you won't need to deal with independent providers or insurance companies.

Warranty Start Date

Your warranty period begins on whichever date comes first:

1. The date the motor is first sold to a retail purchaser
2. The date the motor is first put into service

Important: Products are excluded from warranty 6 years after the date of manufacture, regardless of when purchased.

Warranty Registration

We handle your warranty registration. After your purchase, we register your motor with Mercury Marine on your behalf. You don't need to do anything.

You'll receive confirmation once your registration is complete.

What's Covered

Mercury Marine will, at its option:

• Repair a defective part
• Replace defective parts with new or Mercury Marine certified remanufactured parts
• Refund the purchase price of the product

Warranty repairs cover parts and labour when performed by an authorized Mercury Marine dealer.

What's Not Covered

The Mercury Marine Limited Warranty doesn't cover:

Maintenance and Wear Items

• Routine maintenance items or adjustments
• Normal wear and tear
• Faded paint
• Bearings with water damage from improper maintenance

Damage From

• Abuse, abnormal use, neglect, or accident
• Submersion or striking a submerged object
• Improper service, alteration, or removal of parts
• Using a propeller or gear ratio outside the recommended RPM range
• Operating the motor inconsistently with the recommended duty cycle
• Improper installation
• Using accessories or parts not manufactured, sold, or tested by Mercury Marine

Costs and Expenses

• Repairs performed outside normal working hours
• Haul-out, launch, towing, or storage
• Slip fees, insurance coverage, or loan payments
• Rental, telephone, or inconvenience costs
• Loss of time or income
• Removal or replacement of boat partitions to access the motor

Keeping Your Warranty Valid

To maintain your warranty coverage:

1. Follow the maintenance schedule in your Operation and Maintenance Manual
2. Keep service records for all maintenance performed
3. Use corrosion prevention devices specified in your manual
4. Replace sacrificial anodes according to the maintenance schedule
5. Use specified lubricants as recommended
6. Touch up nicks and scratches promptly to prevent corrosion

Mercury Marine reserves the right to make warranty coverage contingent upon proof of proper maintenance.

Making a Warranty Claim

If you experience a problem covered by the warranty:

1. Contact an authorized Mercury Marine dealer in your area
2. Bring your documentation: proof of purchase, warranty registration confirmation, and service records
3. Provide reasonable access to the motor for inspection and repair
4. The dealer will diagnose the issue and process your claim directly with Mercury Marine

Note: Don't ship the motor or parts directly to Mercury Marine unless specifically requested.

All warranty claims must be truthful, accurate, and supported by documentation. False claims may result in denial of coverage.

Warranty Transfer

Unexpired warranty coverage can be transferred from one pleasure-use owner to another upon proper re-registration of the motor. To transfer:

1. Mail or fax a copy of the bill of sale
2. Include the new owner's name and address
3. Include the engine serial number
4. Send to Mercury Marine Warranty Registration Department

Note: Warranty coverage can't be transferred to or from commercial-use customers.

Extended Coverage Options

Mercury Product Protection (MPP) is a factory-backed extended service contract that covers certain expenses after your Mercury Limited Warranty expires. MPP can provide up to 8 years of total coverage. Contact your authorized Mercury dealer to learn about eligibility and options.

Documentation to Keep

Keep these documents safe for warranty purposes:

• Order confirmation email
• Invoice/receipt from MercuryOutboards.ca
• Bill of sale with purchase date
• Delivery confirmation and photos of the motor upon arrival
• Warranty registration confirmation
• All service and maintenance records
• Operation and Maintenance Manual

Complete Warranty Details

For complete warranty terms, coverage periods, and exclusions:

• Refer to the warranty documentation included with your motor
• Review your Operation and Maintenance Manual
• Visit mercurymarine.com/warranty

Questions?

If you have questions about warranty coverage, contact us:

Email: support@mercuryoutboards.ca

Response Time: We aim to respond within 1 business day

For warranty claims, contact your local authorized Mercury Marine dealer directly.